Refund & Return Policy
Return Period
At Webbuild LLC, we want you to be completely satisfied with your purchase. If you wish to return an item, you have 14 days from the date of delivery to initiate the return process.
Refund Process
Upon receiving your returned item, we will inspect it to ensure it meets our return policy criteria. If approved, we will issue a refund for 47% of the total paid price. This refund amount reflects the deduction of the original shipping costs and other fulfillment services required to process your order.
Eligibility for Returns
To be eligible for a return and refund, the following criteria must be met:
- The item must be unused and in the same condition as received.
- It must be in its original packaging.
- You must include proof of purchase or your specific order number.
How to Initiate a Return
To start the return process, please contact our customer support team at webbuild.llc@gmail.com with your order details. Our team will guide you through the necessary steps to return your item safely.
Return Shipping
Customers are responsible for the shipping costs associated with returning the item. These costs are non-refundable. We strongly recommend using a trackable shipping service, as we cannot guarantee that we will receive your returned item.
Refund Timeline
Once your returned item is received and inspected, we will notify you via email regarding the approval or rejection of your refund. If approved, the refund will be processed and automatically applied to your original method of payment within a certain number of days, depending on your bank's processing times.
Contact Us
If you have any questions or need further assistance regarding our Return and Refund Policy, please reach out to us:
Email: webbuild.llc@gmail.com
Phone: +17864950115
Thank you for shopping at Webbuild LLC. Your satisfaction is our priority, and we strive to make the return process as smooth as possible for our valued customers.